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I purchased some carpet from Lowe's for $a hundred and fifty (I'd to acquire a 10x15 piece for your type I desired). This community male picked up the carpet and set up it. My all inclusive (carpet, install and tip) price tag was $260. I felt relieved and it took the edge off of getting to wait to obtain my money back from Empire for work that was in no way done. Think about investigating a space with jacked up carpet just after $614.27 has actually been taken out of your examining account. Not a superb emotion.
Uhmmm NO. We're not worried about Whatever you receives a commission, we want to be reassured that we get what We've been purchasing! Beware... Outside of 3 rates they have got underestimated the sq footage which may very well be problematic later, they are pleasant and well mannered.... Until eventually you should study the great print or consider time to grasp what you're signing.... My partner deals with lawful contracts everyday with many pounds at stake, and he is not likely to signal a agreement with Empire for many carpet without looking through it. Obviously, the salesman was escorted from my property...
I gave them my partner's telephone number since he would be household not me However they known as me over and over Even with continuously telling them to call him. A person customer service human being essentially reported "oh, We've got that number, I guess not one person is reading through." Customer support people that Will not examine, good.
This enterprise subcontracts The task identical to most so we had been there for your put in. The concluded products would not glance negative, my issue are changeover factors ( tile to The brand new floor and doorways to the surface. They ( subcontractors ) gave us the selection of gold bar or possibly a rubber transition piece in place of owning the proper products (supplied by Empire) to build that seamless transition that everyone needs. So Empire we aren't proud of you or your salesman. The subcontractor was terrific and it has supplied to assist where ever they can.
Due to the fact we're an entire-assistance enterprise, our pricing is all inclusive and addresses solution expenditures, installation labor, and any additional requested expert services. We would be satisfied to debate our pricing and almost every other worries that you may have in additional depth, but we are unable to Find your account with the knowledge posted in this article. Be sure to concept us back again straight, and we will comply with again with you.
Indeed you browse accurately. The same money they took right away as being a "deposit" now cannot be refunded for three-5 company days. I'm livid! I am mad at myself, Empire, **, the whole problem!!! She told me that because I made use of a bank card I'd personally get a refund considerably faster than if I had wrote a Look at which could take up to fifteen days.
@EmpireToday the finished products seems to be magnificent. The guys that concluded the set up had been really Specialist. #onehappycustomer
I must say, the turn-all-around time after I posted this concern was remarkable. My hat is off to Rex and Billy for stepping in and making certain my challenges have been getting attended to.
I played the sport and made the person sit there for 2 several hours and crack the majority of it down by room and flooring solutions. They don't even leave along with you a duplicate from the quotation, You need to hand duplicate the figures! Last but not least, their pricing was twice what the 1 other estimate I had and After i informed him that he came down One more 25%. Their pricing design isn't because of the sq. foot -- It can be by the volume of packing containers you'll want to buy of a material. Again, tricky to make direct comparisons.
I desire I would've go through evaluations online ahead of trusting them. This six-seven several hours job has tuned into few months and I am even now waiting for a resolution.
In combination with the various wood grains and tones we stock, you may have an variety of specifics and finishes to pick from. You’ll come across hand-scraped variations With all the seem of distressed wood, beveled read this edges for definition and superior-gloss laminates for high luster.
The salesperson informed us all we needed to do was to pack up everything on our shelves and many others. and also the installers would transfer Those people together with the furniture. Once the installers arrived they mentioned "oh, we don't do this."
At 4pm "she" named and explained she just figured out that she was alleged to be there and would occur on. After i introduced up samples she explained "oh, I will must go through the Place of work to obtain Those people". At last arrived lots of hrs late and ended up quoting essentially the most ridiculous rate - WAY significant. What a joke. Tend not to squander your time and effort!